Usend Reviews
Usend has an overall rating of 4.6 based on 68 reviews. Customer feedback on Usend is mixed: Usend reviewers highlight positive aspects like affordable shipping rates, user-friendly interface, reliable customer service, and fast delivery times, which strongly appeal to individuals and small businesses looking for cost-effective shipping solutions. However, Usend is often criticized for its limited international shipping options, occasional delays in tracking updates, higher fees for certain destinations, and lack of live chat support.
68 reviews
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How would you rate Usend?
All Usend Reviews (68)
greenmouse883
September 12, 2022
"Sending Funds to Brazil"
I transfer cash to Brazil. This is the quickest method for doing so. It's speedy, and their support team is top-notch. Celia Cosme is a fantastic rep.
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crazywolf502
September 12, 2022
"I send money to brazil"
I send money to brazil. This is the best way of sending it. It's fast and its customer service is excellent. Celia Cosme is an outstanding representative.
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orangewolf714
September 12, 2022
"I send money to brazil"
I send money to brazil. This is the best way of sending it. It's fast and its customer service is excellent. Celia Cosme is an outstanding representative.
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TedGutierrez
February 22, 2022
"My niece had an internship there and ran into issues..."
My niece had an internship there and couldn't access her bank card. I tried using USEND, but it's been 5 days and she still hasn't gotten anything. They want my bank details, a photo of my debit card, and my driver's license before they’ll send the money to her host bank account. This is really unsettling, and it feels like we might lose $200. We sent an extra $100 via Western Union, and they got it in just 10 minutes. I really wish I could get my $200 back and just stick with Western Union. NEVER AGAIN!!!!
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tinykoala814
February 22, 2022
"My niece was hosted there for an…"
My niece was hosted there for an internship and was unable to use her bank card. I used USEND and it's been 5 days and she has not received. They are asking for my bank information, a picture of my debit card and my drivers license before they transfer to her host bank account. This is very scary and it looks like we are about to lose $200. We sent $100 more through western union and they received the money within 10 minutes. I wish I can get my $200 back & use western union. NEVER AGAIN!!!!
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Julio.Simmons
February 22, 2022
"My niece was hosted there for an…"
My niece was hosted there for an internship and was unable to use her bank card. I used USEND and it's been 5 days and she has not received. They are asking for my bank information, a picture of my debit card and my drivers license before they transfer to her host bank account. This is very scary and it looks like we are about to lose $200. We sent $100 more through western union and they received the money within 10 minutes. I wish I can get my $200 back & use western union. NEVER AGAIN!!!!
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Kevin.Franklin
December 17, 2021
"Unexpected extra charges"
I settled two bills while in Brazil. Usend hit me with a fee of 6.99 for every transaction. They didn’t mention anything about extra costs from my credit card. As a customer, I oughta have been informed about all fees beforehand. I reached out to them to remove my account, but they told me they can’t delete it, only deactivate it. I’ve uninstalled the app from my phone, and I won’t be using their services again.
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allenwatson2556
December 17, 2021
"Additional hidden fees"
Paid two bills in Brazil. Usend charged me 6.99 for each transaction. Usend didn't say anything about additional charges from my credit card. As a customer I should have been told about all charges upfront. I have called them to delete my account, they said they cannot delete it, just deactivated. I have deleted the app from my phone, and I'll never use them again.
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greengoose262
December 17, 2021
"Additional hidden fees"
Paid two bills in Brazil. Usend charged me 6.99 for each transaction. Usend didn't say anything about additional charges from my credit card. As a customer I should have been told about all charges upfront. I have called them to delete my account, they said they cannot delete it, just deactivated. I have deleted the app from my phone, and I'll never use them again.
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MadisonJackson
December 09, 2021
"Incredible Experience"
Wow! This is likely the top money transfer service I've come across! Big thanks for all the help! They never left me in a lurch! The support team is just fantastic!!
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beautifulwolf906
December 09, 2021
"Amazing"
Amazing! Probably the best money transfer company I’ve ever heard of! Thank you for all the support! Never left me hanging! The customer service is incredible!!
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Clifton.Douglas
December 09, 2021
"Amazing"
Amazing! Probably the best money transfer company I’ve ever heard of! Thank you for all the support! Never left me hanging! The customer service is incredible!!
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JimmieYoung
July 28, 2021
"Been a long-time user of USEND..."
I've been a long-time user of USEND and haven't faced any problems at all. The app is super easy to navigate. Really enjoy it!
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dhollie061
July 27, 2021
"Usend is a great choice!"
I totally suggest using Usend for sending money overseas. They’re quick, dependable, and their support team is just fantastic.
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HermanJackson
July 25, 2021
"A Loyal USEND User Since 2018"
Since 2018, I've been a loyal customer of USEND, and I plan to keep using the Usend App for all my money transfers. The staff are incredibly attentive and friendly. I'm completely happy with USEND. Big thanks to the whole Usend Team!
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